Experience

AISG is a team with over 100 years of security solutions experience. We have acquired some of the nation�s best IT technical experts with experiences from field to IT Bachelor and Master Degrees. Our team also includes executives from the business, casino, grocery, oil and security services industries.

At AISG we have a 24/7 Service Center located at our Corporate Office. This Service Center:
- Answers technical questions
- Provides remote monitoring
- Addresses warranty questions
- Handles service request
- Provides training
- General information

AISG also features our web basedE-Support Program that allows our customers the flexibility to:
- Initiate work orders
- Track open/closed work orders
- Inquire about warranty and service

Industry Best Service is Guaranteed at AISG.

Customer Service Commitment

AISG has a robust e-support program that allows our customers to easily report; equipment purchase needs, equipment training needs, technical support, warranty questions and field support services needs. The customer can track all open work orders, closed work orders, status and comments. It is supported and operated by our 24/7 Service Command Center.

We also provide surveys for every job we complete on-site to our customer. Our Service Command Center will follow up with a phone call to discuss every survey our Customer completes. We track and rank this data to monitor our excellent service record.

Creativity

With an IT focused foundation, we utilize our Field Engineers and Applications Department to design and engineer state of the art security solutions tailored to our customer's needs.

Flexibility

We find the right security solution at the right price for our customer in all vertical markets.

Companies select AISG because they recognize our flexible footprint in the industry

1. They like our ability to be fluid in dealing with multiple brand named products in the market.

2. They like our ability to design warranty and service programs tailored to their needs.

3. They like our trained service technicians who are certified to install cutting edge commercial security systems, including recognition surveillance and intelligent video analytics.

4. They find our 24/7 service center and e-support program valuable to their customer service needs.

5. They like our executive's team approach to customer relations. AISG is not interested in short term initiated sales. Quality technology improvements appear annually and we want to be a long term security solutions provider.

6. Pricing. We find the right security solution for every type of budget. Our footprint in the market and the experience our executives bring to our team allows us to be creative in finding the right product at the right price for our customer.